Shipping policy

Shipping Policy Effective Date: June 22, 2026 Store Name: YZZULY – Women’s Dress Boutique

Thank you for shopping at YZZULY! We strive to ship your beautiful women’s dresses quickly and safely. This Shipping Policy explains our shipping methods, costs, timelines, and important information.

1. Order Processing Time

• All orders are processed within 1–3 business days (Monday to Friday, excluding holidays).
• Orders placed on weekends or public holidays will be processed on the next business day.
• During peak periods (sales or holidays), processing time may be slightly longer.

2. Shipping Methods and Delivery Times

We offer FREE SHIPPING worldwide on all orders.

Delivery times are estimates only and not guaranteed. Actual delivery may vary due to carrier performance, customs (international orders), or other factors.

• United States: 5–10 business days
• Australia: 5–12 business days
• International Shipping: 10–25 business days (may be longer for remote areas or during customs delays)

3. Shipping Costs

• Free Standard Shipping to all countries worldwide.
• No minimum order amount required.
• Express shipping options may be available at checkout (additional fee applies).

4. International Orders – Customs, Duties & Taxes

• For international orders (including Australia), you are responsible for any import duties, taxes, customs fees, or VAT/GST.
• These charges are not included in the product price or shipping cost and must be paid to your local customs authorities.
• We are not responsible for customs-related delays.

5. Tracking Information

• You will receive a shipping confirmation email with a tracking number once your order ships.
• Tracking information usually updates within 24–48 hours.
• You can track your package via the link in the email or on our website.

6. Shipping Restrictions

We ship to most countries worldwide. We do not ship to certain restricted countries or regions (if any, these will be shown at checkout). If your order cannot be shipped, we will notify you and issue a full refund.

7. Lost, Damaged, or Delayed Packages

• Please contact us immediately if your package is lost, significantly delayed, or arrives damaged.
• For damaged items: Take clear photos of the packaging and product upon receipt and send them to us.
• We will work with the carrier to resolve the issue and offer a replacement or refund according to our Return and Refund Policy.

8. Changes or Cancellations

If you need to change or cancel your order, please contact us as soon as possible (ideally within 12 hours). We cannot guarantee changes once the order has been processed or shipped.

9. Contact Us

If you have any questions about shipping, please reach out: Email: info@yzzuly.shop We aim to reply within 24 business hours.